November/December 2023

Cover Story

November 15, 2023

Member Only

Recovering Value in Reverse Logistics

With the busiest time of year for returns starting soon, it’s critical for retailers to find monetization opportunities while retaining customer loyalty.
Sue Doerfler

Featured Content

November 15, 2023

Member Only

Greater Connectivity — and More Risk

With public- and private-sector supply chains demanding greater visibility and transparency, cybersecurity threats are constant, so fighting them is a never-ending process for procurement organizations.
Melanie Stern
November 15, 2023

Member Only

A Global Rush for ‘White Gold’

One of the world’s biggest supply chain spotlights is on Argentina, part of the Lithium Triangle that is home to largely untapped reserves of the material that is essential to powering the next generation of technologies.
Dan Zeiger
November 15, 2023

Member Only

A Novel Approach to Hospital Supply Chains

Rethinking bills of material and other sourcing processes has enabled a rural community hospital to manage availability of surgical supplies, reduce costs and optimize patient care — with potentially far-reaching results.
James Kirby Easterling, DBA, Tanner H. Hayes

Economics

Articles

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October 2023 ISM® Report On Business®: Manufacturing
Articles

Member Only

October 2023 ISM® Report On Business®: Services
Articles

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October 2023 ISM® Report On Business®: Hospital
Articles

Member Only

Markets

Departments

Articles

Member Only

Just in Time
Articles

Member Only

Sustainability
Articles

Member Only

Member Matters
Articles

Member Only

Point to Point

Columns

November 15, 2023

Member Only

voices

How Data and Technology Enable More Effective Communication

Before 2020, many of us thought about data and technology as silos — with communication as a separate entity driving strategic messaging.

Darla Morse

November 15, 2023

Member Only

perspectives

Insights From a Supply Management Practitioner

How can organizations improve the synergy between global procurement and finance?

Collins Oluka, MBA, CPSM

November 15, 2023

Member Only

competencies

When to Throw the Price Anchor Overboard

When making decisions, we tend to rely heavily on or be influenced by the first offer or piece of information we receive. Moving away from that can be difficult. This is called anchoring, and it can have drastic effects on supply management organizations and their companies.

David Cochran, MBA, CPSM

November 15, 2023

Member Only

technology

This AI Will Generate Innovation Beyond Business

It’s the dawn of the age of artificial intelligence (AI).

Sue Doerfler

November 15, 2023

Member Only

talent

Getting Employees Into the Office Takes More Than Donuts

Returning to the office is no longer just about perks. It’s about value. It’s about promoting company culture, mentorship and collaboration. It’s about career growth, learning experiences and work/life balance.

Sue Doerfler

November 15, 2023

Member Only

research

Staying in Step to Develop a Risk Management Cadence

The coronavirus pandemic has elevated the importance of understanding the health and potential risks of the lower tiers of the supply chain.

Srimathy Mohan, Ph.D., Gopalakrishnan Mohan, Ph.D.

November 15, 2023

Member Only

insights

A Manufacturing Reinvention Is Overdue

Think manufacturing is returning to normal? Think again.

Sue Doerfler

November 15, 2023

Member Only

leadership

Talk Is Cheap; Behaviors Are Priceless

With more of us working virtually, our say/do ratio — the difference between what we say and what we do — is extremely important. It’s easy to say things that sound amazing and insightful, but words mean nothing without follow-through and true integrity behind them.

Mandy Flint, Elisabet Vinberg Hearn